The time frame for order delivery is divided into two parts:

Processing time: It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
All orders take 1 to 2 business days to process, fill, and ship.
Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
After the parcel is shipped out, you will receive a notification email with tracking number for your order.

Shipping time: this refers to the time when the order is shipped from our warehouse to the destination. After processing and leaving the warehouse, it usually takes 1-7 business days to arrive at their destination, but it may be longer for some countries or a bit delay for some unpredictable factors.

Total Delivery Time = Processing Time + Shipping Time(depending on your location)

We can deliver to the following countries:

1. China (CN Warehouse)
2. United States (USA Warehouse)
3. United Kingdom (UK Warehouse)
4. Japan (JP Warehouse)
5. India (IN Warehouse)
6. EU countries (EU Warehouse)

• Austria
• Belgium
• Bulgaria
• Croatia
• Cyprus
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Germany
• Greece
• Hungary
• Ireland
• Italy
• Latvia
• Lithuania
• Luxembourg
• Malta
• Netherlands
• Poland
• Portugal
• Romania
• Slovakia
• Slovenia
• Spain
• Sweden

We cannot deliver to the following areas:

• Alaska
• American Samoa
• Guam
• Hawaii
• Marshall Islands
• Northern Mariana Islands
• Palau
• Puerto Rico
• Rhode Island
• U.S. Virgin Islands
• Armed Forces Americas
• Armed Forces Europe
• Armed Forces Pacific

No delivery to remote areas of various countries
Thank you for your understanding. For those customers who come from other countries (not mentioned above), please contact  [email protected] for details shipping time.

The packages will be shipped out from our local warehouse.
If the product is not in stock in the local warehouse, we will ship it from the China warehouse.

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
Tracking information may take 48 to 72 hours to update.
If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

You can also track your order directly on our website.

Track My Order

Unfortunately, we cannot change the shipment once the product is en route.

Of course. We accept PayPal, credit and debit card payments.

If you pay by credit card, our system may decline your payment in some way at checkout to prevent possible credit card fraud. It's a good idea to call your credit card company or bank ahead of time to let them know about the purchase so it doesn't get declined.

For this situation, here are 3 solutions for you:

1. If you have a PayPal account, please try to pay with PayPal.

2. If you do not have a PayPal account, please still select PayPal on the checkout page and click the Complete Order button. You will then be directed to a page with access to PayPal and debit/credit card payments (for the latter option, you do not need to sign up for PayPal).

3. Please change to another credit/debit card.

In rare cases, your government (rather than our site) may impose customs fees on the order and you will be responsible for paying these fees. We apologize for any inconvenience, but we have no control over the customs authorities of your country or any other country. Please contact your local customs office for more information on customs fees, duties and taxes.

Of course. Attach the link and quantity of the product you want to wholesale. We will have a professional customer service team to contact you. Thank you very much for your recognition of our products.
Customer service team: [email protected]

Icustomlife always provides cost-effective products. And high quality always means high cost. Sometimes, we create coupon code to thank Icustomlife customers' support. So the website limits one code per purchase when checkout. Two codes couldn't be combined with your order.

If your order has not been shipped, you can contact our customer service team via email to cancel the order. If your order has already been shipped, you cannot cancel it.
Customer service team: [email protected]

If your order has not been shipped, you can contact our customer service team to change the address. If your order has already been shipped, you cannot change the address.
If the package cannot be signed for due to your incorrect delivery address, you will be responsible for the loss and we will not accept your claim.
Customer service team: [email protected]
Note:Please confirm whether the delivery address is correct when placing an order.

Before you return or exchange an item, you can contact our customer service team. Our professional customer service team will inform you of the return and exchange procedures.
Customer service team: [email protected]